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Our training
programs are designed to meet the specific needs of individuals, but may
be customized for companies.
The following are
comprehensive programs on soft skills targeted at IT professionals:
Professional and Business Communication Skills: (8 hours)
This program covers topics
such as projecting a professional image, business etiquette and
email and telephone
communications.
Team Skills: (12 hours)
This program covers
topics such as interpersonal communication, assertiveness, confrontation,
conflict resolution, team skills, team building, negotiation, etc.
Communication Skills: (12 hours)
This program cover
topics such as listening skills, conversation skills, body
language, communicating across cultures, etc.
Presentation Skills: (12 hours)
This program covers
topics such as effective speaking, presentation skills, public speaking, handling
questions, team presentations, and telephone etiquette
Team Building and Team Leadership
Skills : (8 hours)
This program cover the
skills required to develop a successful team and to monitor team members.
Learn how to make decisions and effectively solve problems in a team setting
Leadership Skills: (8 hours)
This program covers topics such
as leadership skills, team building and leadership, common leadership
mistakes, best practices of successful leaders, identifying your
individual leadership style, women in leadership, managing change, etc.
Coaching Skills: (8 hours)
This program helps managers learn
to train or coach individuals or groups of people to achieve project
and short-term goals. Coaching frequently involves monitoring
performance and providing feedback on needed improvement.
Developing Emotional
Intelligence Skills : (12 hours)
This program shows you how to
identify, assess and control your emotions at work and help others
manage difficult situations effectively.
Cross-Cultural Skills: (8 hours)
This program covers topics such
as cultural intelligence, cross cultural awareness and communications,
cross cultural skills for international business, cross cultural skills for
the IT consultant, cross cultural skills for customer Service, leading a
cross cultural team.
English Language
Skills
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